Terms of Use – Decormychoice Solutions Pvt. Ltd.

Introduction

Welcome to Decormychoice.com (the “Website”), an online directory listing platform. The following Terms of Use (the “Agreement”) govern your use of the Website and all content, services, and products available on or through the Website. By using the Website, you agree to be bound by these Terms of Use, including the Privacy Policy, which is incorporated by reference into this Agreement.

Description of Services

The Website is a directory listing platform that provides information about interior and exterior décor services and related vendors. The Website allows users to browse and compare the services and price points of various vendors. Decormychoice.com does not provide any interior or exterior décor services directly, nor does it endorse or recommend any specific vendor.

User Conduct

By accessing and using the Website, you agree to comply with all applicable laws and regulations, these Terms of Use, and any other rules or policies posted on the Website. You agree that you will not:

• Use the Website for any illegal or unauthorized purpose.
• Use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.
• Harass, abuse, stalk, threaten, or otherwise violate the legal rights of others.
• Post, upload, publish, submit, or transmit any content that is unlawful, defamatory, libelous, or otherwise objectionable.
• Attempt to gain unauthorized access to any portion or feature of the Website or any other systems or networks connected to the Website.

User Accounts

In order to use certain features of the Website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to ensure that it remains accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.

User Content

The Website allows users to submit reviews, comments, photos, and other content (“User Content”). You are solely responsible for any User Content you submit to the Website. By submitting User Content, you grant Decormychoice.com a worldwide, non-exclusive, royalty-free, transferable license to use, copy, modify, distribute, and display such User Content in connection with the Website and Decormychoice.com’s business. You represent and warrant that you have all necessary rights to submit User Content to the Website and that such User Content does not infringe or violate the rights of any third party.

Third-Party Content and Links

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Decormychoice.com. Decormychoice.com has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites, services, or resources. You acknowledge and agree that Decormychoice.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites, services, or resources.

Links to such websites or resources do not imply any endorsement by Decormychoice of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Use of the Website

You may use Decormychoice.com only for lawful purposes and in accordance with these Terms of Use. You agree not to use this website:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate Decormychoice, a Decormychoice employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm Decormychoice or users of the website or expose them to liability.

Shipping Policy & Processing Time
All orders are delivered within 20-30 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone. Shipping. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, and other unforeseen circumstances.

Intellectual Property

The Content available on or through the Service, including without limitation, the Decormychoice.com logo, designs, text, graphics, images, information, software, audio and other files, and their selection and arrangement (the “Service Content”), are the proprietary property of Decormychoice or its licensors, with all rights reserved. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the prior written permission of Decormychoice or the respective owner of such rights. Provided that you are eligible for use of the Service, you are granted a limited license to access and use the Service and the Service Content solely for your personal, non-commercial use. Decormychoice reserves all rights not expressly granted to you in and to the Service and the Service Content.

Dispute Policy and Resolution

This Dispute Policy (“Policy”) governs the resolution of disputes that may arise among stakeholders, including clients, interior designers, suppliers, and skilled labor, while using the Decormychoice platform. By accessing and using our platform, all stakeholders agree to the terms and conditions set forth in this Policy.

1. Communication and Mediation:
   • All parties involved in a dispute are encouraged to engage in open and respectful communication to resolve the matter amicably.
   • Stakeholders must make reasonable efforts to engage in direct communication and attempt to resolve the dispute mutually.
   • If direct communication fails to resolve the dispute, Decormychoice offers mediation services to facilitate a fair resolution process.
2. Dispute Resolution Process:
   • To initiate the dispute resolution process, stakeholders must notify Decormychoice’s customer support team in writing, providing comprehensive details regarding the dispute, including project information, communications, and evidence.
   • Decormychoice will assign a neutral and impartial mediator to oversee the dispute resolution process and act as a facilitator.
   • The mediator will review the information provided, listen to all stakeholders, and work towards finding a mutually agreeable solution within a reasonable timeframe.
3. Timeline of Dispute Resolution:
   • Decormychoice aims to resolve disputes in a timely manner. The specific timeline for dispute resolution will depend on the complexity of the dispute and the cooperation of the involved parties.
   • While every effort will be made to expedite the process, the duration of the dispute resolution cannot be guaranteed, as it may vary on a case-by-case basis.
4. Role of Decormychoice:
   • Decormychoice acts solely as a mediator and facilitator in the dispute resolution process, promoting communication and providing guidance.
   • Decormychoice does not assume the role of an arbitrator, and its involvement is limited to facilitating the resolution process.
   • Stakeholders understand and acknowledge that Decormychoice shall not be held liable or subject to allegations in any legal proceedings arising from the dispute.
5. Amicable Resolution:
   • Decormychoice encourages an amicable resolution approach, aiming to find mutually beneficial solutions.
   • The mediator may suggest various remedies to address the dispute, such as adjusting project timelines, revising project scope, involving additional professionals, or facilitating necessary revisions to contracts or agreements.
   • The ultimate objective is to reach a resolution that upholds stakeholder satisfaction while considering the best interests of the client or end user.
6. Final Decision:
   • If all reasonable efforts for resolution fail, Decormychoice reserves the right to make a final decision based on the available information and in accordance with the platform’s terms and conditions.
   • Decormychoice’s decision will be made in good faith, considering fairness and reasonableness in accordance with industry standards and practices.
7. Legal Recourse:
   • Stakeholders understand and agree that the decision reached through the dispute resolution process facilitated by Decormychoice shall be binding on all parties involved.
   • Any party seeking legal recourse must do so outside of Decormychoice’s platform and in accordance with the applicable laws and jurisdiction.

This Policy is designed to provide a framework for resolving disputes on the Decormychoice platform. Stakeholders are advised to seek legal counsel regarding any matters requiring legal expertise.

By using the Decormychoice platform, all stakeholders acknowledge and agree to cooperate in good faith during the dispute resolution process outlined in this Policy. Decormychoice endeavors to ensure a fair and satisfactory experience for all stakeholders while upholding transparency and preserving the platform’s integrity.

Refund and Cancellation Policy – Services

No Refund Policy – Products

At Decormychoice Solutions Pvt. Ltd., we strive to provide high-quality services and products to our customers. However, due to the nature of our offerings, we have implemented a strict No Refund Policy. No return is applicable under any circumstances. Please read the following terms carefully:

1. All Sales Are Final: Once a purchase is completed, it is considered final. We do not offer refunds for any services or products purchased through our platform.
2. Product Delivery: Our commitment is to deliver the services as described on our website. If you have any concerns regarding the service provided, please contact our customer support team within 3 days of product delivery. We will do our best to address your concerns.
3. Cancellation of Services: If you wish to cancel a product before it has been initiated, please notify us immediately. Depending on the stage of the service, we may offer a credit for future services but no cash refunds will be provided.
4. Exceptions: In certain circumstances, such as service errors or issues caused by our team, we may consider exceptions to this policy on a case-by-case basis. If approved, you’ll be automatically refunded and credited on your original payment method within 90 business days. Please contact us directly for any such inquiries.
5. Changes to the Policy: We reserve the right to modify this No Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

By making a product purchase on our website, you acknowledge that you have read and understood this No Refund Policy and agree to its terms. For any questions regarding this policy, please contact our customer support team at contact@decormychoice.com

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website solely for your own personal, non-commercial purposes, subject to these Terms of Use. You may download and print one copy of the website’s content for your personal, non-commercial use, provided you do not delete or modify any copyright, trademark, or other proprietary notices.

Disclaimer of Warranties

The website and its contents are provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

Decormychoice shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the website or the performance of the products, even if Decormychoice has been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless Decormychoice, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the website, including, but not limited to, any use of the website’s content or services other than as expressly authorized in these Terms of Use or your use of any information obtained from the website.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Termination

Decormychoice reserves the right, in its sole discretion, to terminate your access to all or any part of the Service at any time, with or without notice, effective immediately, including, but not limited to, your breach of these Terms or any other agreements, policies or guidelines incorporated by reference herein, or your violation of any applicable law or regulation.

Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of India, and any disputes arising from or in relation to these Terms of Use shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. DECORMYCHOICE FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT DECORMYCHOICE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF DECORMYCHOICE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR INABILITY TO USE THE SERVICE; (ii) ANY CHANGES MADE TO THE SERVICE OR ANY TEMPORARY OR PERMANENT CESSATION OF THE SERVICE OR ANY PART THEREOF; (iii) THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE AND/OR SEND OR RECEIVE YOUR TRANSMISSIONS OR DATA ON OR THROUGH THE SERVICE; (v) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; AND (vi) ANY OTHER MATTER RELATING TO THE SERVICE.

Contact Us

If you have any questions about these Terms, please contact us at contact@decormychoice.com